Frequently asked questions

What is PRSM jewelry made of?

Our jewelry is made of premium quality 925 silver, available in gold, rose gold or rhodium plating. The stones are all lab-grown moissanite stones, which have the same brilliance as diamonds.

How long is the delivery?

The production process takes approximately 5-8 business days. After that, the delivery time is 3-7 business days, depending on the courier service.

Withdrawal / Cancellation

Every customer has the right to cancel their purchase within 14 days without giving any reason . Our customer service will provide more information about the return details.

How can I care for PRSM jewelry?

We recommend that you avoid contact with strong chemicals, creams or perfumes. Clean your jewelry with a soft cloth and always store it separately to avoid scratches. Our products come with 0.03um Rhodium electroplating, making them more durable for up to a year. Furthermure our products are waterproof, but for the safety of the stones and their shine, we recommend the removal of jewelry before making contact with water.

Will I receive a certificate with the jewelry?

Yes, all PRSM jewelry comes with an official quality certificate , which certifies the origin and purity of the material and stone.

Is online payment safe?

Yes. All payments in our online store are made through an encrypted and secure system. We also accept credit cards and other reliable payment methods.